Description
xSodium Battery Specification
Warranty
The warranty period is 12 months from the date you receive.
We only replace new cell for free due to the failure of manufacturing.
Before the shipment, we will detect the cell voltage/resistance/appearance and other issues. we can only ensure that single cell is good before the shipment.
When arrival you can test the cells within 1 week, if you found problems please contact us for refund or replace. Any return behavior buyers need to be responsible for shipping fee.
Remark
Please read carefully all the description before taking orders, the battery is suitable for DIY lovers with experience, people who are not familiar with the safe use of lithium battery knowledge, please go to our shop to buy the finished product.
DIY battery pack must get the cells balanced (same voltage ) before assembly.
And we don’t accept refund for buyers who don’t know how to assembled or unbalanced assembly.
Please use the correct BMS during assembly. We don’t accept refund for the problem caused during assembly process or after the assembly. Such as not use the BMS, the BMS connected to the wrong wire lead to battery damage, charger failure, the assembly error or unbalanced assembly, etc.
Before assembling, please make sure use the same capacity cell and use the same brand of the cell. It is forbidden to mix cells with different capacity and brand in the same battery system. Otherwise, we will not be responsible for quality assurance.
Additional Information
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Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Custom Tab
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